Services
UNIFIED TECHNOLOGY
iNET Inbound
iNET Inbound is the perfect partner for your Ericsson-LG iPECS
technology offering enhanced control, visibility and monitoring of
lines and inbound call traffic. iNET Inbound provides instant
access and control for geographic (01/02) and non-geographic
(09/08/03) numbers.
iNET Inbound enables you to empower your customers with the
tools they need to enhance their customer service and proactively
manage their call routing and monitoring.
Using iNET Inbound services you can configure solutions for your
customers that gives them as much control as they woulkd like of
their inbound numbers. From simple services such as call routing
through to complex customer contact solutions with detailed
analytics iNET Inbound is the answer.
Inbound Services provides:
- Area based call routing
- Time of day routing
- Day of week routing
- Busy diversions
- Out of hours diversions
- Call announcements
- Call recording
- Auto attendant option
- Reporting and analysis
Using Inbound Services you can create significant value for your
customers as well as a monthly recurring revenue stream with no
upfront costs or investment. Pragma Networks provides you with the
tools the suppoirt and the infrastructure to deliver Inbound
Services that differentaite you from your competitors and secure
your customers.
Contact John in the Pragma Networks team to sign up now.