About Us

UNIFIED TECHNOLOGY

People

It may sound like another company cliché but people really are at the heart of our business. We work hard on recruiting awesome people who care and really enjoy working with us, our customers and with the latest technology. We all work hard to make sure Pragma is an excellent place to work where people feel part of a team and know that their voice counts.

We also work hard on making sure feedback and really listening is embedded in our culture. By listening to our customers and to each other within the team we work hard to constantly improve the business and all of our processes.

Tim Brooks
Managing Director

Tim worked for Crane from 1991 to 2007 in a number of technical, sales and marketing roles.  Tim went on to become UK general manager of  Westcon Convergence from 2007 to 2012 building a £60M T/O business and the UKs leading Avaya distributor.

 

01444 480902Email Tim Brooks
Will Morey
Commercial Director

Will has 12 years experience working with Crane and Westcon in web, marketing and general management, previously responsible for LG and Mitel business units. Will has strong experience of delivering marketing and strategy consultancy to a range of clients including Channel 4, First Group and UK Government.

01444 480903Email Will Morey
Faye Thomas
Finance Manager

Faye has worked with resellers for many years at both Crane and Westcon. She makes sure the bills are paid and the invoices are always right first time, every time.

01444 480901Email Faye Thomas
Susie Wardell
Sales Director

Susie heads up our Business Development team and brings with her 20 years of experience in sales management and senior sales leadership within the communications marketplace, including Crane, Westcon and Vodafone. 

07753 408455Email Susie Wardell
Helen Ranaghan
Business Development Manager

Helen brings significant experience of business development in the UK communications market. Helen has worked for Crane Telecommunications as both an Account Manager and Sales Manager and after leaving Crane Helen has worked for Mitel providing account management and development for their leading partners in the UK.

01444 480907Email Helen Ranaghan
Ed Savory
Business Development Manager

Ed has worked as a Business Development Manager in the Ericsson-LG reseller channel since leaving university 8 years ago. Substantial product knowledge coupled with great support ensures Ed has all the tools needed to obtain mutual growth.

01444 480944Email Ed Savory
Chris Birchall
Business Development Manager

Chris is our Northern Business Development Manager, responsible for supporting and developing our existing resellers in the north of England and Scotland. 

01444480900Email Chris Birchall
Simon Colley
Technical Manager

Simon is well placed to lead our Tech Support team with 15 years of telecoms experience under his belt.

01444 480980Email Simon Colley
Steve Birchall
UC Solutions Architect

Steve has been working with Ericsson-LG products for nearly twenty years and has been consistently providing technical support and training to resellers. 

01444 480913Email Steve Birchall
Mark Jones
Technical Specialist

Mark brings many years experience of the Ericsson-LG product and has been involved with the introduction of all Ericsson-LG products into the UK market from the GDK and LDK to the latest iPECS platform.

01444 480908Email Mark Jones
Andrew Cleveland
Technical Specialist

Andew is another recent addition to the team, and his desktop support and applications background means he plays a vital role in both reseller technical support and our own internal IT support..

01444 480911Email Andrew Cleveland
Anita Robson
Account Manager

Anita has been working with Ericsson-LG products and providing support to the UK reseller channel for over 16 years working with Crane and Westcon. Anita brings a passion for customer service and combining a technical background with an excellent understanding of distribution and the reseller channel.

01444 480904Email Anita Robson
Jane Francis
Account Manager

Jane is here to help with all aspects of reseller sales support, whether it's placing an order or assisting with a query.

01444 480900Email Jane Francis
Len Hunt
Warehouse Manager

Len has over 25 years experience in warehousing, distribution and logistics and is responsible for all of Pragma's logistics and delivery services.

01444 480905Email Len Hunt